City Gloss

This procedure can be performed both verbally (tone, speed, rhythm, voice etc.) and not verbally (breathing, blinking, body posture, etc). The process that involves the use of the rapport is as follows (De la Parra and Madero): observe: absolutely observe the other person since through it the characteristics which will reflect each person may identify. MATCH: it is equal to the other person, be reflected, making similar gestures, in a subtle way. CONTINUE: reflect the person during a short time. DRIVING: once you create a link of confidence after having followed the person, is the time in which goes to drivers or go to the preset target. Creation of the rapport on numerous occasions people are in a situation of rapport in unconscious way, i.e., when they are at a social gathering and they are in a relaxed atmosphere, laugh, even may seem that they speak with the same style or pace.

Some studies on the time of creation of the rapport, discovered that people arriving to such skill, got a similar style in the following aspects: the movement. The posture. The respiratory rhythm. The tone of voice. The voice quality. The contents of the conversation (visual, auditory, kinesthetic). Beliefs. Values.

Etc. The matching or calibration times, in a meeting or conversation, one of the parties will have to conform to the style of the other person to get to a situation of rapport, calling such skill as matching. When people cannot reach the status of rapport in a natural way it is necessary to use certain techniques to generate it. Some of the characteristics that can be observed in people who use an innately rapport are: pay attention to the elements that form part of the rapport in a natural way. Be adapted to the person that maintain communication and wants to attach, follows: position: the position of the body, legs and feet, weight distribution, position of the arms, hands, fingers, etc.